QUALITY AND CARE

QUALITY

Our SUPERIOR Customization Technique WILL NOT CRACK OR FADE and is FULLY WASHABLE (unlike heat-press transfer techniques used by many t-shirt manufacturers).

HEAT-PRESS TRANSFER TECHNIQUE USED BY MANY T-SHIRT MANUFACTURERS:

A Heat-Press Transfer technique prints the custom lettering on a piece of transfer paper with a computer printer or photocopier (often using inks designed for paper, not fabric) and then applying the transfer paper to the shirt with a heat press. The whole sheet of transfer paper (not just the lettering) is transferred, leaving a clear piece of paper adhered to the shirt. The transfer paper disintegrates in the wash (often noticeable after the first wash), causing fading as the ink washes out. If the shirt is stretched, the transfer paper tears, leaving a "cracked" image or lettering.

CUSTOM-CUT LETTERING TECHNIQUE USED BY T-SHIRT MAGIC:

Our Custom-Cut Lettering technique has been meeting athletic and corporate personalization needs for generations. This process involves cutting the lettering from patented products (developed by textile experts, designed to be used specifically on fabric), and applying it to the shirt with a heat press, transferring the lettering ONLY. Because these products have been designed specifically for fabric and washing, the lettering absolutely will not fade or crack and is adhered to the garment permanently. This process is used to personalize professional sports jerseys--for ICQ t-shirts we use this process with a patented product designed specifically for t-shirts--it is lightweight and extremely durable and has the finished look of a screen-printed t-shirt.

CARE

Our ICQ T-shirts are fully washable:  machine wash and dry. To extend the life of your t-shirt, turn inside out before washing. Use no bleach.

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PAYMENT METHOD

CREDIT CARD

   We accept VISA, MASTER CARD and AMERICAN EXPRESS.

Shipping address must match the registered cardholder's address. All credit card payments will be verified before processing. If we are unable to contact your card issuing bank for verification a copy of the credit card (front and back) and owner's signature must be provided by fax or email.

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SHIPPING

ICQ T-shirts are shipped within 5 business days via Airmail. Delivery time is typically 4-7 days within North America and 2-4 weeks outside North America: orders are subject to customs clearance at the receiving airport, which may delay delivery time. 

Shipping Rates:

Within North America: $5.95 US.
Outside North America: $12.00 US.

Some countries may charge customs fees.

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RETURNS

T-Shirt Magic warrants all items against defect. If your item is defective on arrival contact T-Shirt Magic within 15 days for a Return Authorization Number. (All returns must include a Return Authorization Number.) Shipping costs and items tampered with by the customer are not returnable. Personalized items are not returnable or exchangeable and will be replaced if defective.

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CURRENCY CONVERTER

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